Privacy Policy

Last Updated: 01-06-2026

Introduction

Welcome to House of 143 ("we", "our", "us"). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order, contact us, or interact with us.

Who We Are

House of 143

Website: www.houseof143.co.uk

Email: [email protected]

House of 143 is the data controller responsible for your personal data.

Information We Collect

We may collect the following information:

Information You Provide

Name
Billing address
Delivery address
Email address
Telephone number
Personalisation details submitted for products
Any information you provide when contacting us

Information Collected Automatically

When you visit our website, we may collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Referral sources
Cookies and tracking information

How We Use Your Information

We use your information to:

Process and fulfil your orders
Deliver products to you
Communicate regarding your order
Respond to enquiries
Improve our website and customer experience
Comply with legal obligations
Send marketing communications where you have given consent

Legal Basis for Processing

Under UK GDPR, we process your personal data under the following lawful bases:

Contractual necessity (to fulfil your order)
Legal obligation
Legitimate interests
Consent (for marketing communications)

Payment Information

Payments are processed securely through trusted third-party payment providers.

We do not store or have access to your full payment card details.

Sharing Your Information

We may share your information with:

Payment processors
Delivery and courier services
Website hosting providers
Email marketing providers
Professional advisers where required by law

We only share information necessary to provide our services.

Marketing Communications

If you opt in to receive marketing communications, we may send you updates, promotions and news about House of 143.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Retention

We retain personal information only for as long as necessary to:

Fulfil orders
Meet legal and accounting obligations
Resolve disputes
Enforce our agreements

Your Rights

Under UK data protection law, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details above.

Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can control cookies through your browser settings.

For more information, please refer to our Cookie Policy.

Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.